If you’re using Instagram for business, managing all of your direct messages, comments, and replies can be a huge waste of time — thankfully Instagram Quick Replies are here to help!
In case you haven’t noticed, Instagram recently updated their Instagram Direct interface for businesses accounts.
Along with new sorting and filtering abilities, you can now create Instagram Quick Replies for all the questions and comments that you commonly receive.
Quick Replies on Instagram are like canned responses that allow you to insert an answer with a touch of a button.
Ready to get more efficient your Instagram DMs? Here’s everything you need to know about using Instagram Quick Replies for business:
What are Instagram Quick Replies?
Instagram Quick Replies are draft messages that you can create for commonly asked questions or responses.
You can “save” messages, so instead of typing out the same message multiple times, you can just insert the “quick reply.”
How to Use Instagram Quick Replies:
The first step to using Instagram’s Quick Replies feature is to actually create your replies.
To do this, you’ll need to open your profile and tap the button with three lines in the top-right corner of the screen. This will open the sidebar menu where you can access your Instagram settings.
Next, tap the settings button and scroll down to Business Settings. Here you should see an option for Quick Replies.
Tap the “+” button in the top-right corner to create a new quick reply.
This will open a new window where you can create both the keyboard shortcut for the quick reply, along with the quick reply
Once you’re happy, tap the Save button in the top-right corner (you can always come back and edit or delete your quick reply later).
Now let’s see your quick reply in action! Head to your DMs in Instagram Direct and open a conversation.
Next, type the shortcut you created earlier. This should cause a blue Quick Replies button to appear in the message box.
When you tap the button, the quick reply message you wrote will automatically appear.
Use Instagram Quick Replies to Stay Engaged with Your Community
Responding to DMs on Instagram Direct isn’t just a matter of being polite, it’s about growing your business as well!
It might seem like a small thing to you, but responding to a DM can mean a lot to your followers! And there’s really no better way to build a connection with your audience than by actively engaging with them.